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24x7x365 Toll Free Support |
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Highly trained support Network Technicians are there 24x7 to make sure your servers are always online. Technicians go through extensive training and a background check before they are allowed near your equipment. |
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Multiple Tier 1 Connectivity Providers |
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Connectivity is received from 4 different tier 1 providers. There is sufficient connectivity to withstand the simultaneous loss of 2 providers and still provide connectivity to your websites. |
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Diversified Fiber Conduits |
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The network is built to prevent any single point of failure. The fiber for our connectivity providers enters the building via separate conduits to prevent connectivity loss in the unlikely event of a fiber cut. |
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Redundant Core Routing |
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Powered by a Cisco Network and employs fully-redundant Cisco routing equipment. HSRP failover ensures immediate routing cutover in the unlikely event of router failure. |
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Central UPS |
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The servers are supplied with conditioned UPS (Uninterruptible Power Supply) power that will run even if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover. |
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Diesel Generator |
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A Diesel generator will instantly take over in the unlikely event of a power outage and it can power the facility indefinitely. The generator is routinely tested to make certain that it will run in the event of an emergency. |
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Redundant HVAC |
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The HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant to ensure that even in the event of an entire HVAC system failure there is a duplicate system on standby to take over. |
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Gas Fire Suppression |
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FE-25 gas displacement systems provide protection against fires in the server room. This serves the dual purpose of protecting your data from fire damage and allows us to avoid water damage from sprinkler system discharge. |
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